Moving Forward: Information on Royal Roads’ approach to COVID-19

Based on BC Provincial Health Officer Dr. Bonnie Henry’s advice, Royal Roads University is pausing our return-to-campus planning until April 19.  Our plans for a phased return to work and learn on campus will resume in accordance with public health guidelines and vaccination schedules.

The university will continue to consult with the Royal Roads community when planning the return to campus. 

Royal Roads stands in solidarity with the Canadian Human Rights Commission against racism connected to the COVID-19 pandemic. The virus has no borders. Royal Roads supports equity and inclusion for all. Racist behaviour will not be tolerated on our campus or in our online spaces, in keeping with our existing policies.

Updated information will be posted on this page, on our Royal Roads News page and on our social media accounts.

Until then, there's no doubt learning, working and visiting at Royal Roads will continue to be different throughout, with courses and learning happening online through summer 2021, and some staff continuing to work from home. We're taking steps to ensure the best possible experience for students, staff, faculty and the community by supporting student success, encouraging healthy activity, and taking safety seriously.

Are you an international student coming to Canada? We look forward to welcoming you! Visit our Coming to Canada section for information you need before you arrive.

Looking for the university's safety plans, printable posters and other resources? Check out our Resources and Documents section below.

Contact Royal Roads

Questions about Royal Roads program or event changes related to COVID-19?

Phone: 250.391.2511

Email Us

Are you an international student coming to Canada and need help?

Email Student Services 

Latest News

See the latest news related to COVID-19.

Learn more

Information Sources

Getting information about COVID-19 from reliable sources is essential.

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Coming to Campus

Coming to campus?

Coming to campus for work, study or leisure? Help us protect the Royal Roads community by following public health and WorkSafe BC guidance. If you’re coming by, here’s what you need to do:

Mandatory daily screening

  • Everyone – employees, students, contractors and visitors – must do a daily self-assessment for COVID-19 symptoms before coming to campus or any Royal Roads workplace.
  • You can use the BC COVID-19 Self-Assessment tool.
  • Do not visit campus if you:
    • have any COVID-19 symptoms;
    • live in the same household as a person who has a confirmed or presumptive case of COVID-19 case; or
    • have returned from travel outside of Canada within the last 14 days.
  • If you are unsure about your symptoms, contact your health care provider or call 8-1-1.

Practise good personal hygiene

  • Wash your hands regularly with soap and water or an alcohol-based hand sanitizer to protect yourself and others.
  • Avoid touching your face, especially eyes, nose or mouth.
  • Cough/sneeze into elbow or sleeve; immediately throw away tissues and wash hands.
  • Stay home if you are sick; avoid contact with people who are sick.

Practise physical distancing

  • No handshakes.
  • Stay at least two meters (6 feet) from others. That’s one peacock with full tail feathers!
  • Respect guidelines and barriers such as directional arrows or plexiglass.
  • Face masks are mandatory in all shared indoor public spaces such as hallways, elevators and areas where physical distancing is not possible.

Respect building protocols

  • Follow new room occupancy limits.
  • Sign in and sign out of buildings.

Please report any concerns to human.resources@royalroads.ca or care@royalroads.ca.

Coming to Canada

Looking for information about Canada's updated travel rules for international students?

Immigration, Refugees and Citizenship Canada (IRCC) announced Friday, Oct. 2, 2020, that international students with a valid, approved study permit  and who will study at an approved DLI are exempt from Canada’s travel restrictions and can travel to Canada at this time.

Find more information here.

Welcome! Remember, you must quarantine

Are you a new or returning international student coming to Canada to study at Royal Roads? Welcome or welcome back. You are an important person in our learning community. We're delighted to have you learning with us and we're here to help you.

Remember, when you arrive in Canada, the Quarantine Act requires you toquarantine for 14 days.

Please review the step-by-step information below to support your preparation for travel and quarantine upon arrival.

If you develop symptoms of COVID-19 while travelling, you must tell the Canadian Border Services Agency officer this when you arrive in Canada. The officer will tell you what to do next.

10 steps to prepare for arrival and quarantine

Here are 10 steps for you must take as you arrive in Canada, quarantine and then study online at Royal Roads:

  1. Log in to Moodle and read the COVID-19 Travel Preparedness: Responsibilities for entry into Canada portal. Review all the documents so you are aware of all rules and guidelines and the supports available to you. If you can't find the portal on Moodle, email Student Services about your travel plans to Canada and ask to be added to the portal.
  2. Book your government-required hotel stay. Starting February 22, 2021, you will be required to book an initial stay of up to three nights in a government-authorized hotel, at your expense. More info here.
  3. Find a place to quarantine for up to 14 days, following your required hotel stay. More info here.
  4. Submit your Quarantine Plan to the Government of Canada using the ArriveCAN app, which you can find on the iPhone/App Store or Android/Google Play, before departing to Canada.
  5. Submit your BC Self-Quarantine Plan to the Government of British Columbia.
  6. Submit your BC Self-Quarantine Plan to Royal Roads via the Moodle portal: COVID-19 Travel Preparedness: Responsibilities for entry into Canada.
  7. Arrive in Canada and comply with the assessment process. You will take a COVID-19 test upon arrival, at your expense, before you go to your government-approved hotel. Take a taxi or hotel-provided transportation. Do not take public transit.
  8. Following a negative COVID-19 test, you may check out of your required hotel stay and travel to your self-isolation location Take a taxi or private transportation. Do not take public transit.
  9. While in self-isolation, complete a daily COVID-19 symptom self-assessment through the ArriveCAN app.
  10. Prior to the end of your 14-day quarantine, complete the at-home COVID-19 test provided to you at the airport. Follow all directions carefully.

Need help? Email Student Services.

Travel

Can international students at Royal Roads travel to Canada at this time?

Immigration, Refugees and Citizenship Canada (IRCC) updated travel exemptions for international students which allow travel to Canada if students meet the following requirements:

  • Students hold a valid study permit or have been approved for a study permit.
  • Students will attend a Designated Learning Institution (DLI) on the list of institutions with approved COVID-19 readiness plans. Royal Roads University is a DLI with an approved COVID-19 readiness plan.

Travel for students meeting these requirements will be considered essential (non-discretionary).

In addition to these requirements, all travelers must not have COVID-19 symptoms (be asymptomatic) and must follow all public health measures. Travelers arriving by air must also show proof of a negative test for COVID-19 taken within 72 hours of travel.

Before travelling to Canada, Royal Roads students must submit their travel and quarantine (self-isolation) plans to Royal Roads.  This can be done through the COVID-19 Travel Preparedness Portal.

For more information on travel restrictions and exemptions for international students and their immediate family members, please visit the IRCC website.

To speak to a Royal Roads international student immigration advisor, please visit our website for drop in times or to book an individual appointment.

Updated Jan. 5, 2021 at 3:49 p.m.

Do I need a COVID-19 test before travelling to Canada?

Yes. As of January 7, 2021, all air passengers travelling to Canada from another country must test negative for COVID-19 before travelling. The test must be taken within the 72 hours prior to the scheduled departure to Canada and must be a COVID-19 molecular polymerase chain reaction (or PCR) test.

Travellers who have previously tested positive for COVID-19, but have recovered and are no longer contagious, may still be able to travel to Canada by following Transport Canada’s additional testing and documentation guidelines.

This testing is in addition to the 14-day self-isolation/quarantine requirement that must be completed upon arrival.

For more information on pre-departure COIVD-19 testing, please visit the Transport Canada website.

Updated Feb. 2, 2021 at 10:46 a.m.

Do I need a COVID-19 test after arriving in Canada?

Yes. As of February 22, 2021, all air passengers arriving in Canada from another country will be required to take a COVID-19 molecular test, at their own expense, before leaving the airport. Travellers will also be provided with an at-home COVID-19 test, to be completed prior to the end of quarantine.

For more information, please visit the Government of Canada website.

Last update: Feb. 19, 2021 1:06 p.m.

Are there additional restrictions for travellers from some countries?

On April 22, 2021, the Government of Canada announced a 30 day ban on flights from India and Pakistan, as well as additional COVID-19 testing requirements for travellers from those countries. For more information visit the Transport Canada website.

Self-isolation/quarantine

What do I need to do to prepare to arrive in Canada, quarantine and get ready to study online?

Review the 10 steps to prepare for arrival and quarantine above.

Log in to Moodle and read and complete the COVID-19 Travel Preparedness: Responsibilities for entry into Canada portal. If you can't find the portal on Moodle, email Student Services about your travel plans to Canada and ask to be added to the portal.

Ensure that you have sufficient funds to cover arrival and quarantine expenses, including COVID-19 testing and the government -approved hotel stay, estimated to be approximately $2000 per person.

Need help? Email Student Services.

Last updated: Feb. 19, 2021 1:04 p.m.

When I arrive, where can I self-isolate (quarantine) in Victoria? How do I get there? How do I get food?

Under the Quarantine Act, all travellers to Canada, including international students, must submit a quarantine plan to the Government of Canada and must self-isolate for 14 days upon arrival. The law in British Columbiua also says all travellers must submit a detailed self-isolation plan.

You can find detailed information about quarantine and the information you need to submit on Moodle; look for the portal called Covid-19 Travel Preparedness: Responsibilities for entry into Canada. All international students who started programs by April 2020 have been added to the portal. If you can't find the portal on Moodle, email Student Services about your travel plans to Canada and ask to be added to the portal.

To limit points of contact when travelling, book a connecting flight directly to Victoria International Airport (YYJ). Do not use public transit like buses and ferries to reach Victoria on Vancouver Island. When you arrive in Victoria, take a taxi from the airport to your self-isolation location; do not take a bus. Local taxi companies: Yellow Cab: 250-381-2222, Bluebird Cabs: 250-382-2222, Victoria Taxi: 250-383-7111. 

If you can't self-isolate in your permanent or long-term accommodations, you must do so in another place, such as a hotel. Here's a list of local hotels and food services in Victoria that can support you during self-isolation. If you will self-isolate outside of Victoria and need help finding accommodations and food services, email studentservices@royalroads.ca.

For more information on self-isolation requirements, review the BCCDC’s guidelines for self-isolation.

If you are a student entering a self-isolation period, email Student Services for support and services.

If you develop symptoms of COVID-19 while travelling, you must tell the Canadian Border Services Agency officer this when you arrive in Canada. The officer will tell you what to do next.

Last updated August 20, 2020 at 2:36 p.m.

Health & Wellness

Do I need health insurance when I come to Canada?

Health insurance is required for all residents of British Columbia, including students. All Royal Roads University students are required to have basic medical insurance while studying in Canada.

Read more about health insurance requirements and options.

Aug. 26, 2020 1:41 p.m.

Info for students

On-campus programming resumes September 2021

As we prepare for a return to campus this fall, classes will remain online through the summer of 2021, including residencies which remain online until further notice.

Royal Roads has been a leader in online education for more than two decades where most classes are routinely held online. Our top priority is keeping our students, faculty and staff safe.

We are working hard to maintain a quality learning experience for you, our students. Our staff and faculty are here for you. Check out the questions and answers below for info about our return-to-campus plans or how we can help you with anything from writing tips to mental health services to financial support.

Coming to Canada? Welcome!

Find all the information you need in the Coming to Canada section above.

Classes & Residencies

When are programs returning to on-campus delivery? (NEW)

Based on BC Provincial Health Officer Dr. Bonnie Henry’s advice, Royal Roads University is planning for a return to on-campus programming starting in September 2021.

Updated Mar. 18, 2021 4:25 p.m.

What's happening with on-campus residencies? (NEW)

Residencies will be offered online until further notice.  In a few exceptional cases, programs may be adjusted or deferred. Students in these programs will be contacted directly by their program office

Last updated: Mar. 18, 2021 4:27 p.m.

My on-campus program is now online. What support are there for adapting to new learning technologies?

The RRU LaunchPad in Moodle has orientation modules that help students learn about the online learning technologies we use at Royal Roads. Use your student login to access this resource. Find out more by visiting New Student Orientation.

Last updated: Aug. 18, 2020 11:42 a.m.

Academic Support

My research may be affected by restrictions due to the pandemic. What can I do?

As long as Canada has measures in place for physical/social distancing and staying at home, all forms of data gathering for research and projects that involve physical/social interaction such as focus groups and face-to-face interviews and other forms of in-person research should not proceed. Rather student researchers should use other data gathering methods such as telephone, on-line surveys, and email, among others.

In rare cases an exemption may be considered. Royal Roads is here to support students affected by the pandemic. You can find more information at the Office of Research Services, including a form for exemption requests.

Updated Sept. 8, 2020 1:41 p.m.

How can I get help from the Writing Centre?

Support from the Writing Centre is available online.

Updated: Aug. 18, 2020 at 11:45 a.m.

May I come to campus and use the Library? How do I access Library services?

The RRU Library building is closed until further notice. We are still responding to phone calls and emails. Reference help is available online.

You can renew books online. If you experience any difficulties renewing, send the library an email.

We are accepting book returns through the front door book return slot located inside the first set of doors at the front of the library.

As long as Canada Post is still delivering, we will continue providing access to our print collection to students within Canada through our document delivery service.

Last updated: Aug. 18, 2020 11:45 a.m.

 

Is team coaching available?

Team coaches continue to offer team coaching to programs that are transitioning from on campus to online. Visit TeamsWork for more information and resources.

Last updated: Aug. 18, 2020 11:46 a.m.

Is the bookstore open?

The Bookstore is open for online sales and is responding to phone and email requests.

In-person pickup can be arranged. Call 250-391-2600 ext. 4263 to set up a time.

Updated Aug. 18, 2020 11:48 a.m.

Health & Wellness

What do I do if I get sick?

If you feel ill or are experiencing COVID-19 related symptoms, please click here for more information on what to do.

Last updated: Jan.13, 2021 12:01 p.m.

Is vaccination mandatory before I can attend classes on campus?

To keep our community as healthy and resilient as possible, Royal Roads emphasizes the importance of vaccination against COVID-19 and the Influenza virus.

At present, the university does not require that students be vaccinated, but we do strongly encourage it.  We continue to monitor the evolution of the pandemic as well as public health orders (federal and provincial) and will continue to be ready to adjust if needed in future.

Are counselling services and learning strategist services available?

Counsellors and learning strategists are available by phone, Skype and email.

Students can book an appointment with a counsellor by visiting Counselling Services online.

Updated: Aug. 18, 2020 11:50 a.m.

Are accessibility services available?

Yes, accessibility advisors will continue to offer student support.

Visit Accessibility Services for more information, resources or to book an appointment.

Last updated: Aug. 18, 2020 11:50 a.m.

How is Royal Roads supporting wellness in the transition to online learning?

Royal Roads University counsellors continue to visit on-campus cohorts that transitioned online. Blogs with the key content of these lessons, with tools for self-care, can be found on this site.  

Students can contact Counselling Services to speak to a professional, confidential counsellor.

Updated Aug. 18, 2020 11:52 a.m.

Is the Recreation Centre open?

Yes, as of Monday, Oct. 5, 2020, the Recreation Centre facility is open, though services have been modified.

They will also continue to offer free, online classes

Please visit the Recreation Centre webpage for more information.

Last updated: Oct. 2, 2020 at 2:03 p.m.

Where can I get more information about COVID-19 vaccinations in BC?

Information about B.C.’s vaccination process can found on the Immunize BC website.

Specific information for people who are visiting B.C. from out of the province or country, including international students, can be found here.

Tuition Payments

Will my tuition be reduced since my face-to-face program moved online?

The provincial government has directed there are to be no tuition refunds where students complete their course of studies and are eligible to receive a grade for their course work. This means refunds will not be provided for courses that continue in an alternate format.

Royal Roads has been delivering quality learning online for more than two decades, one of the first universities in Canada to do so. Our learning environments are designed to offer students, wherever they are, the richest learning experience possible.

Students with questions about tuition payments can contact Student Accounts. If you are struggling financially, we may be able to help. Please contact Financial Aid.

Last updated: Aug. 18, 2020 11:58 a.m.

How can I make my tuition payment electronically?

You can pay electronically by: credit card using MyAdmin, online banking, or PayMyTuition for international payments.

Find full payment details at Payment Information.

Last updated: Aug. 18, 2020 12:06 p.m.

I am unable to pay my invoice by the due date. Will I receive a late fee?

Late payment fees for invoices due prior to December 31, 2020 have been suspended temporarily.   

Effective January 1, 2021, overdue student accounts will be assessed a late fee per occurrence; current rates will apply.

Last updated: Dec. 11, 2020 1:45 p.m.

 

I need extra time to pay my invoice, can I get an extension?

Tuition and fees must be paid prior to each course start date. 

Students with approved student loan funding may request a 30-day penalty-free deferral of tuition and fees; deferrals may be granted up to 60 days in the case of approved research scholarship recipients.  Proof of funding showing disbursement dates and amounts must be submitted via the Tuition and Fees Deferral Request Form.  A deferral request must be submitted for each affected invoice prior to the invoice due date. 

Last updated: Dec. 11, 2020 1:52 p.m.

I am unable to pay my invoice in full, are there payment plans available?

Tuition and fees must be paid prior to each course start date to start the course. Students who would like to pay their invoice in smaller increments may do so as advanced payments prior to the course start date.

Students experiencing temporary financial challenges can contact Financial Aid.

For major project/thesis courses that exceed 8 credits and are greater than six months in duration, the Royal Roads offers a Major Project Thesis Course Payment Option.

Last updated: Dec. 11, 2020 1:59 p.m.

I need to withdraw from my course. Am I eligible for a refund?

Courses that have not started are eligible for 100 per cent tuition refund.

Courses up to 15 per cent completed at the time of withdrawal are also eligible for a 100 per cent refund.

If the course is more than 15 per cent complete at the time of withdrawal, you are not eligible for a refund. For full details please see the Tuition Refund Policy.

Last updated: May 14, 2020 12:45 p.m.

Refunds

I paid fees for an on-campus residency that is now online. Will they be refunded?

Yes, special function fees and residency fees for on-campus residencies that have been cancelled or rescheduled will be reversed if already invoiced. 

Credits will remain on the student account to be applied to future invoices or students can request a refund at Student Accounts.

Last updated: May 14, 2020 12:48 p.m.

I have paid my tuition deposit and need to defer. What happens to my tuition deposit?

The tuition deposit will be automatically transferred to the new program. Students are not required to pay a new tuition deposit.

Last updated: May 14, 2020 1:05 p.m.

Career Development

What’s happening with study abroad programs and international internships?

Study abroad programs have been temporarily suspended.

We continue to work to provide options for program completion, including remote internships around the world.

Students are encouraged to connect with their program office for more information.

Last Updated: May 8, 2020 11:39 a.m.

Is internship, practicum or career development planning available?

Yes, Career Learning and Development advisors will continue to offer student support.

Visit Career Learning and Development for more information and resources.

Last updated: Aug. 18, 2020 12:14 p.m.

 

International Students

How can I help fellow students who may face stigma or discrimination associated with COVID-19?

When people associate COVID-19 with a specific group, ethnic community or nationality, stigma and discrimination can occur. Stigma affects us all. It creates fear or anger towards people instead of the virus.

What can you do to reduce stigma?

Royal Roads University stands in solidarity with the Canadian Human Rights Commission against racism connected to the COVID-19 pandemic. The virus has no borders. Royal Roads supports equity and inclusion for all. Racist behaviour will not be tolerated on our campus or in our online spaces, in keeping with our existing policies. Learn more about reducing stigma here.

Updated Aug. 26, 2020 1:03 p.m.

Can I come to Canada if I am enrolled in a program that is less than 6 months under current travel restrictions?

Yes, you can travel to Canada to study in a short program at Royal Roads if you have been approved for a study permit. Although Immigration, Citizenship and Refugees Canada does not require a study permit for short-term studies (6 months or less), you will require a study permit if you plan to travel to Canada at this time. For information on how to apply for a study permit, please visit the IRCC website.

Updated Dec. 24, 2020 9:38 a.m.

Is international student support available?

Yes, Student Engagement will continue services for international students. RISIA Advisors will still assist with questions related to international study permits.

Visit International Students for more information and resources, or book an appointment online.

Last updated: Aug. 18, 2020 11:20 p.m.

I am an international student. Do changes during COVID-19 impact my work eligibility?

Students who were previously eligible to work (as noted on their study permit) continue to be eligible to work while all classes have moved online.

For more information, visit IRCC

Last updated: Sept. 16, 2020 3:17 p.m.

Do I need to apply for a study permit to start an online program?

If you've been accepted to Royal Roads and received a letter of acceptance, you should apply for a study permit online as soon as possible, even if you cannot provide some supporting documents (i.e. biometrics) due to closures.

You can begin classes online outside of Canada, even if your study permit has not been processed yet. You will need a valid study permit when classes resume on campus.

Visit the IRCC website for detailed information about study permit applications during COVID-19.

Last updated: March 9, 2021 11:30 a.m.

 

With my classes online, am I still be eligible for the Post-Graduation Work Permit (PGWP)?

On Feb. 12, 2021 Immigration, Refugees, and Citizenship Canada (IRCC) announced that if your on-campus courses have been moved to an online-only format because of COVID-19, you may still be eligible for the Post-Graduation Work Permit (PGWP) Program.

The IRCC also removed the requirement to complete at least 50 per cent of studies inside Canada to maintain PGWP eligibility; however, students must continue to meet all other PGWP eligibility criteria.

For information related to permits, visas, or other immigration matters, please visit Immigration Advising resources. To speak to an immigration advisor, please visit our website for drop-in times or to book an individual appointment. For the most up to date information from IRCC, please refer to the following:

Last updated: Feb. 16, 2021 2:10 p.m.

Are you still accepting applications from students outside of Canada?

Yes, we are still processing applications at this time and proceeding with programs as scheduled. Most programs are being offered online. Please visit our program pages for application deadlines or our international students page for information about transfer agreements.

We recommend applicants submit their complete application and supporting documents to Royal Roads at least six to eight months before the program start date to ensure enough time to apply for a study permit should you be admitted, since IRCC is experiencing service disruptions caused by COVID-19.

To help you plan, check the IRCC processing times for your application, keeping in mind that processing times may vary due to COVID-19.

Last updated: Nov.17, 2020 4:46 p.m.

Is COVID-19 affecting permanent residency immigration programs?

For information and updates on COVID-19 and the BC Provincial Nominee Program, including in-class learning requirements for international students, please visit the BC PNP website.

For information on how COVID-19 is impacting federal permanent residency programs, please visit the IRCC website.

Last updated: Feb. 10, 2021 2:42 p.m.

Student Support Services

Are student support services available?

Student support services are available online, including:

  • Library Services
  • Computer Services
  • Counselling Services
  • Financial Aid and Awards
  • Indigenous Student Services
  • International Student Support
  • Accessibility Services
  • Career Learning and Development
  • Team Coaching
  • Writing Centre
  • Bookstore

Staff will respond to emails, and may hold conversations in secure online settings like Zoom, Collaborate Ultra or Bluejeans.

Last updated: Aug, 18 2020 12:28 p.m.

Are Indigenous student supports available?

Yes, Indigenous Student Services continues to provide support to students.

Visit Indigenous Student Services for more information and resources. 

Last updated: Aug. 18, 2020 12:28 p.m.

Financial Aid

Is help available for students facing financial hardship because of COVID-19?

Students financially struggling because of the economic effects of COVID-19 can apply for emergency support through the Emergency Bursary Program.

This funding includes the support of $140,000 from the provincial government for domestic students who are residents of BC.

Both federal and provincial governments also offer various financial and career supports for students. Read more on Royal Roads' Career Development site.

Updated May 11, 2020 at 11:31 a.m.

Are financial aid services still available?

Yes, Financial Aid advisors continues to offer student support.

Visit Financial Aid and Awards for more information and resources, or book an appointment.

Last updated: Aug. 18, 2020 12:30 p.m.

Convocation

Will there be a Convocation ceremony?

Royal Roads University celebrated more than 1,000 spring and fall graduates at its first Virtual Convocation ceremony Nov. 6, 2020.

In accordance with public health guidelines, face-to-face celebrations are postponed until it is safe to gather.

For the latest updates, visit the Fall Convocation 2020 page.

Last updated: Nov. 17, 2020 4:48 p.m.

Coming to Campus

Can I come to campus to do some work?

Students, faculty and staff are encouraged to work from home.

There is some space available at the Learning and Innovation Centre (LIC) to work. You can pre-book a breakout space or spot in the computer lab. Use the Royal Roads online booking function, or if you need assistance you can email Scheduling.

The hours of operation for these spaces are Monday to Friday from 8 a.m. to 6 p.m. and weekends from 8 a.m. to 4 p.m.

Last updated: Oct. 2, 2020 at 2:06 p.m.

What can I expect when I come to campus?

If you are visiting campus, please familiarize yourself with our COVID-19 protocols by watching this video

Last updated Feb. 16, 2021 2:19 p.m.

Info for employees

Thank you for your extraordinary efforts as we work together to offer our students an excellent educational experience during the pandemic while protecting the Royal Roads community.

Visit Human Resources for up-to-date information, FAQs, tips and resources on COVID-19.

Visit the HR website

Info for Assoc. faculty and academic contractors

Academic contractors, including associate faculty, can visit the Associate Faculty Resources site – COVID-19 information unit for more information.

Info for the public

Campus grounds and gardens are open for visiting

You are welcome to visit the Royal Roads University gardens and grounds, to relax, enjoy the outdoors and to walk, run or bike.

The gardens are open from 10 a.m. to 4 p.m. daily.

Physical distancing is in effect; stay two metres apart (equal to one peacock with full tail feathers) from others. Sneeze and cough into your sleeve, and wash your hands frequently with alcohol-based sanitizer while on campus.

Parking lots and roads are also open.

Washroom facilities will be available during opening hours in the lower level of Hatley Castle.

The campus buildings are closed to the public, including Hatley Castle.

Health & Wellness

Has campus cleaning changed?

The university continues to clean and disinfect all areas of campus frequently and thoroughly using hospital-grade disinfectant.

High-touch areas like door handles, railings, lights, switches, conference tables and washrooms receive particularly aggressive cleaning.

Hand-cleaning stations throughout the university are stocked with alcohol-based hand rub.

Last updated: Aug. 18, 2020 12:51 p.m.

Campus Services

Is the Recreation Centre open?

Yes, as of Monday, Oct. 5, 2020, the Recreation Centre facility is open, though services have been modified. The centre will also continue to offer free, online classes

Please visit the Recreation Centre webpage for more information.

Last updated Oct. 2, 2020 2:10 p.m.

Is the Campus Store open?

The Campus Store is closed until further notice.

Last updated May 14, 2020 12:01 p.m.

Food Services

Is Habitat Café open? (NEW)

Habitat Café is closed until further notice.

Last updated March 30, 2021 at 3:55 p.m.

Planning

Who is responsible for COVID-19 planning and response at Royal Roads?

The president of Royal Roads has activated a COVID-19 committee that includes people responsible for academics, student life, communications, facilities, international students and study abroad.

Members of the committee have frequent contact with provincial public health authorities and the Island Health.

Last updated: Aug. 18, 2020 12:56 p.m.

Weddings & Events

Are weddings and events at Hatley Park cancelled?

If you have a wedding or event scheduled to take place on campus, email the Events Team.

Last updated May. 14, 2020 1:03 p.m.

Resources and Documents

Resource

COVID-19 Campus Protocols

Each of our individual actions and decisions plays a role in our fight to flatten the curve. This document outlines campus rules and guidance to help ensure the health and safety of our community. Please refer to the COVID-19 Exposure Control and Safety Plan for greater detail.

COVID-19 Contingency Plan new

Institutional safety protocols and response in the event of an outbreak on campus.

COVID-19 Exposure Control and Safety Plan

The purpose of this plan is to protect employees, contractors and students from harmful exposures to the COVID-19 virus.  This plan provides critical information about COVID-19 and outlines key ways the university community will ensure a healthy and safe workplace.

Surviving, Thriving or Radical Revisioning: Scenarios and Considerations for Pandemic Recovery and Response Planning

How can a university go beyond surviving the COVID-19 pandemic, and instead move into thriving as a learning community – or even transforming how it operates, teaches and researches? Those are the questions explored in Surviving, Thriving or Radical Revisioning: Scenarios and Considerations for Pandemic Recovery and Response Planning, an enlightening exploration of next steps during and beyond the pandemic.