Solutions: Capacity Building and Overcoming Conflict in Organizational Settings

Using real cases, explores how to bring about solutions for dealing with conflict and change in organizational settings. Appraises options for capacity-building, third party interventions, and alternative dispute-resolution mechanisms with attention to culture, context, as well as personal strengths. Identifies relevant options for addressing, preventing, mitigating, resolving, and transforming conflict in organizational settings. Pre-requisites: CAMN502, CAMN503, CAMN504, HUMS551, CAMN552, CAMN553.