Bio (Theresa Mackay)
Tourism and Hospitality Management
Theresa Mackay is a sought-after expert on Scottish culture, heritage, history, events, and tourism, having appeared on both the CBC and BBC for her work in the museum sector and women’s history. Her specialties include: cultural heritage, museology, historical origins of tourism and hospitality, Scottish women’s history, events and festivals management, marketing, corporate communications, strategic planning, partnerships, advertising agency management (internal and external), customer service, product development, entrepreneurship and market research.
Mackay taught at Camosun College and Capilano University before joining RRU as associate faculty in 2013 and as core faculty in 2016. Previously, Mackay was the executive director of the British Columbia Museums Association and executive lead for marketing, communications and publishing at the Royal BC Museum. As assistant vice-president at HSBC, Mackay was responsible for a North American portfolio of more than 100 sponsorships including the Lincoln Center for the Performing Arts (New York City), Ironman Lake Placid and Montreal’s Formula One.
Mackay holds a Bachelor of Arts from Simon Fraser University and a Master of Letters (MLitt) with Distinction from the University of the Highlands and Islands, Scotland. Her MLitt dissertation, entitled Women at Work: Innkeeping in the Highlands and Islands of Scotland 1790-1840, established the impact of women on tourism and hospitality infrastructure in Scotland, winning the 2016 Women’s History Scotland Leah Leneman prize. Mackay is a PhD student studying cultural and public history at the University of Victoria.