Student Accounts
Student Accounts is the department responsible for invoicing tuition and fees and collecting payments.
If you have any questions or further information regarding tuition fees, please phone Student Accounts at (250) 391-2600, ext. 4282 or contact us by e-mail at student-accounts@royalroads.ca (please include student number and program name in subject line of e-mail).
Tuition and Fees
For tuition and fee information for a specific program please see the payment schedule.
A complete listing of tuition and fees is available at http://www.royalroads.ca/finances/tuition-fees/
Payment Information
If you wish to make a payment, print a receipt, or statement of account, please view your account details online at www.royalroads.ca/payments.
For general information on tuition and fee payments click here.
Refund Policy
If a student wishes to withdraw they should contact the Registrar’s Office in writing. The date of the withdraw is the date the written notification is received.
More about Royal Roads University's Refund Policy (pdf).
Overdue Accounts
It is the student’s responsibility to ensure their tuition and other fees are paid in full by the due date even if a sponsor is paying, in whole or in part, on the student’s behalf.
Overdue accounts will automatically be placed on financial hold, which means the student is not able to receive any transcripts or statement of grades or to register in any further courses or programs until the overdue amount is paid in full. The student’s account will also be assessed a $51 late fee per occurrence.
If payment is not received or acceptable payment arrangements are not made by the date specified, the University may suspend services, including access to online or classroom courses. If an account still remains unpaid, the Student Accounts Department advises the program director to initiate withdrawal from the program. The account may also be assigned to an external collection agency.
More information on Royal Roads University's credit and collection policy (pdf).
T2202A forms
An official receipt for income tax purposes (T2202A form) will be e-mailed out in February of each year.
Students are responsible for updating their own email addresses online at http://myrru.royalroads.ca/learners. If you are unable to access the online address change, please e-mail address-change@royalroads.ca with any updates to your current address.
